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Research Tackles the Scourge of Missing Persons

Master’s in Public Policy graduate, Ms Tanele Mlangeni.

Research Tackles the Scourge of Missing Persons

A strong desire to contribute to the formulation of public policy motivated Ms Tanele Mlangeni to register for a Master’s in Public Policy.

The dissertation focuses on the challenges and misconceptions surrounding missing person reporting and investigation in South Africa. It explores the role of the South African Police Service (SAPS) and civil society organisations (CSOs), alongside the existing legislation or lack thereof, in addressing the phenomenon of missing persons.

She investigated how such cases are dealt with and the reasons for their increasing prevalence in South Africa. The study also offers recommendations to improve the procedure to handle them.

Key findings include: a lack of comprehensive legislation and the need to regulate missing persons stakeholders; public misconceptions which create reporting delays (which are further perpetuated by misinformation from some law enforcement officers) despite a national instruction stating that all reports be made immediately; late reporting by family members; the vital role played by civil society plays a vital role in assisting SAPS by disseminating information, conducting independent investigations, and educating the public. However, their role is not formally regulated.

‘The main challenge I faced was the small number of participants. Moreover, I had to communicate with some of the respondents telephonically, as they were based in other provinces. Network issues caused some frustration, but fortunately they were very patient.’

She added that she really enjoyed the face-to-face interviews: ‘For a moment, I felt like the detective and the conversations were so interesting.’

Mlangeni thanked her family and friends for the emotional and financial support which inspired her to overcome obstacles and remain motivated.

Her supervisor, senior lecturer in International and Public Affairs, Dr Monique Emser said: ‘I congratulate Mlangeni on achieving her master’s degree. Her persistence and determination have paid off, and I’m proud of how far she has come. I wish her all the best in her future endeavours.’

Mlangeni advised her peers to stick it out even when they feel like giving up. ‘Conducting a research study is not easy, but as long as they know their end goal, they will definitely make it.’

Words: Sinoyolo Mahlasela

Photograph: Sethu Dlamini